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favorite this post Ecommerce: Technical customer service (Remote) hide this posting unhide

compensation: $500-$800/month
employment type: full-time
telecommuting okay

Requirements

Great command of written English: Users inquire and receive replies in writing (email/tickets and chat)
A positive attitude, focused on making our users successful (instead of a 'just getting a job done' or 'following a process' attitude)

Willingness to learn about e-commerce, technical aspects of our app and Shopify/WooCommerce/BigCommerce, handling users in customer support in critical situations

Technical skills, including learning to adjust code in HTML and CSS, and read/edit/write JavaScript code
Document what you learn and share it with your team as well as ask questions to learn quickly

Include in your reply:
- past work experience
- your career objectives
- your current occupation
- questions about the job
- possible days/hours you want to work
- your last review

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6761968377

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